TarotAstroSupport
Questions? Write to service@tarotastro.by-cyberdev.com (support, subscriptions, account deletion). For personal data: contact@tarotastro.by-cyberdev.com.
Frequently asked questions
How do I subscribe?
In the app, open the subscription screen and choose an offer. Payment goes through your Apple account.
How do I restore my purchases?
On the subscription screen, tap "Restore purchases", signed in with the same Apple account used for the purchase.
How do I cancel my subscription?
On iPhone: Settings, your name, Subscriptions, TarotAstro, then "Cancel Subscription". Do it at least 24 hours before renewal. Cancellation is not done in the app or with us: only Apple manages the subscription.
How do I change the language?
The app is available in French, English, Arabic and Chinese; choose the language in the app settings.
How do I change the reading voice?
In settings, choose the device voice or a natural voice (female or male). The natural voice needs an internet connection and a Premium subscription; a weekly trial is offered.
The AI does not answer, or the app shows built-in texts
AI readings require your agreement and an internet connection. Without agreement or if the server is unavailable, the app uses its built-in texts.
How do I delete my account?
See the account deletion page.
How do I change my ad choices?
In the app, open the "Ad privacy" menu (iOS, GDPR region); tracking can also be set in Settings, Privacy & Security, Tracking.
Please include your device model, iOS version and app version in your e-mail. Never send us a password.